:root{--paper:#18090d;--ink:#fff2df;--muted:#c5ada4;--line:#634332;--card:#2b1018;--accent:#e9c67c;--soft:#39121d;--shadow:0 26px 80px #0008;color-scheme:dark}
*{box-sizing:border-box}[hidden]{display:none!important}html,body{margin:0;padding:0}body{min-height:100dvh;color:var(--ink);background:radial-gradient(ellipse at 12% 0,#6d142b80,transparent 55%),radial-gradient(ellipse at 100% 100%,#5c301b45,transparent 50%),var(--paper);font:15px/1.5 'Segoe UI','Helvetica Neue',sans-serif}
button,input,textarea{font:inherit;color:inherit}button{cursor:pointer;touch-action:manipulation}button,a,summary{-webkit-tap-highlight-color:transparent}button:focus-visible,summary:focus-visible,a:focus-visible{outline:2px solid var(--accent);outline-offset:4px}::selection{background:#9c3d4d;color:#fff}
input,textarea{width:100%;min-width:0;border:1px solid #6c4d40;border-radius:12px;padding:13px 15px;outline:none;background:#190b10;color:var(--ink)}input::placeholder,textarea::placeholder{color:#b69d95;opacity:1}input:focus,textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px #e9c67c1c}label{display:block;margin-bottom:6px;font-size:12px;font-weight:600;color:#e5cfc0}
.primary,.ghost,.danger{min-height:44px;border-radius:12px;padding:11px 17px;font-weight:700}.primary{width:100%;margin-top:14px;border:1px solid #f4d894;background:linear-gradient(125deg,#f5dc9d,#d9a74d);color:#341608;box-shadow:inset 0 1px #fff8,0 4px 14px #0003}.primary:hover{background:linear-gradient(125deg,#ffebbc,#ecc16c)}.primary:active{box-shadow:inset 0 2px 5px #5b2b0030}.primary:disabled{opacity:.5;cursor:not-allowed}.primary[aria-busy=true]{cursor:wait}.primary span{margin-left:7px;font-size:20px;line-height:1}
.ghost,.danger{background:#ffffff06;border:1px solid var(--line);color:var(--accent)}.ghost:hover,.danger:hover{background:#ffffff0d;border-color:var(--accent)}.danger{color:#ffafb7}.linkish{min-height:40px;padding:8px 10px;border:1px solid transparent;border-radius:9px;background:transparent;color:#dfc9b6;font-size:13px}.linkish:hover{color:#ffe5aa;background:#ffffff09;border-color:var(--line)}
.stamp,.eyebrow{color:var(--accent);font-size:10px;font-weight:700;letter-spacing:.18em;text-transform:uppercase}.stamp{display:block;margin:0 0 14px}.stamp i{display:none}h1{margin:0;font:500 clamp(38px,7vw,50px)/1.08 Georgia,serif;letter-spacing:-.04em;color:#f5d99b}.lede{margin:16px 0 26px;color:var(--muted);font-size:16px}.error{margin:10px 0 0;color:#ffadb7;font-size:13px}.error:empty{display:none}
.gate,.login{min-height:100dvh;display:grid;place-items:center;padding:24px 16px;background:linear-gradient(90deg,#18090df2,#260910dd),url('/lola-banner.jpg') center/cover}.card{width:min(450px,100%);padding:34px;border:1px solid #997343;border-radius:24px;background:linear-gradient(145deg,#4e1523,#220c14 75%);box-shadow:var(--shadow)}.gate-portrait{display:block;object-fit:cover;object-position:50% 25%;margin:0 0 24px;border:2px solid #d7ae66;border-radius:50%;box-shadow:0 0 0 7px #d4ad6810}html.claim .gate{display:none!important}
/* Portrait and conversation each have their own readable space. */
.client-page{display:flow-root}
.brand-banner{flex-shrink:0}
.shell{display:grid;grid-template-columns:minmax(270px,35%) minmax(0,1fr);width:min(1160px,calc(100% - 64px));height:calc(100dvh - 64px);max-height:940px;margin:32px auto;overflow:hidden;border:1px solid #97703e;border-radius:24px;background:var(--paper);box-shadow:var(--shadow)}.lola-intro{position:relative;min-height:0;overflow:hidden;border-right:1px solid #8d6339;background:#390b15}.lola-intro>img{position:absolute;width:100%;height:100%;object-fit:cover;object-position:51% 25%}.lola-intro:after{content:'';position:absolute;inset:0;background:linear-gradient(180deg,#16050b00 28%,#2b071345 48%,#240812ee 74%,#1c080d 100%)}.intro-copy{position:absolute;z-index:1;bottom:0;padding:34px 30px;width:100%}.intro-copy h2{margin:0;font:46px/1.02 Georgia,serif;letter-spacing:-.035em;color:#ffe6b2;text-shadow:0 2px 20px #0005}.intro-copy h2 em{font-size:78px;font-weight:normal}.intro-copy>p:not(.stamp){color:#ead3bd;font-size:14px;margin:22px 0 30px}.intro-signature{display:block;border-top:1px solid #d9b36a55;padding-top:18px;color:#d0ad70;font-size:9px;letter-spacing:.22em}
.chat-pane{min-width:0;min-height:0;display:grid;grid-template-rows:auto auto minmax(0,1fr) auto}.top,.side-head{display:flex;align-items:center;gap:12px;padding:20px 24px;border-bottom:1px solid var(--line);background:linear-gradient(120deg,#4a1020,#270e16);flex-shrink:0}.brand-avatar{flex:0 0 auto;width:48px;height:48px;object-fit:cover;border-radius:50%;border:1px solid #d5aa61;box-shadow:0 0 0 4px #e9c67c0c}.who{display:flex;flex:1;min-width:0;flex-direction:column;gap:2px}.who strong{font:500 23px/1.2 Georgia,serif;color:#ffe3a6;overflow-wrap:anywhere}.who span{font-size:12px;color:var(--muted)}.who .eyebrow{font-size:9px;color:#d5ae72;margin-bottom:4px}#chat-account{color:#f1d7ba}#status{font-size:11px}.header-actions{display:flex;align-items:center;gap:2px}
.claim-card{padding:16px 24px;border-bottom:1px solid var(--line);background:linear-gradient(110deg,#431422,#2c1119);flex-shrink:0}.claim-card>strong{display:block;color:#edc986;font-size:13px}.claim-card p{margin:6px 0;font-size:12px;color:#d5bdb2;white-space:pre-line}.claim-card .primary{width:auto;margin-top:8px;font-size:12px}.claim-card input{max-width:520px;padding:10px 12px}
.log,.messages{flex:1;min-height:0;overflow:auto;overscroll-behavior:contain;padding:24px;display:flex;flex-direction:column;gap:14px;background:radial-gradient(ellipse at 80% 0,#66203419,transparent 55%),#1c0c12;scrollbar-width:thin;scrollbar-color:#745040 transparent}.log>:first-child,.messages>:first-child{margin-top:auto}.log>.empty,.messages>.empty{margin:auto}.bubble{max-width:min(83%,520px);padding:13px 17px;border:1px solid transparent;border-radius:16px;white-space:pre-wrap;overflow-wrap:anywhere;font-size:14px;line-height:1.6;box-shadow:0 3px 12px #0002}.bubble.client{align-self:flex-end;background:linear-gradient(120deg,#8d1933,#691127);color:#fff3e8;border-color:#b94c5f80;border-bottom-right-radius:4px}.bubble.agent{align-self:flex-start;background:#38232a;color:#ffeddb;border-color:#805e3d;border-bottom-left-radius:4px}.time{display:block;margin-top:6px;color:#d9bfb4;font-size:10px}.empty{margin:auto;max-width:300px;text-align:center;color:var(--muted)}.empty:before{content:'✦';display:block;color:#c49c59;font:40px/1.3 Georgia,serif;margin-bottom:18px}
.composer,.reply{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:10px;align-items:end;padding:18px 24px;padding-bottom:calc(18px + env(safe-area-inset-bottom));border-top:1px solid var(--line);background:#2a1019;flex-shrink:0}textarea{resize:vertical;max-height:140px;min-height:48px;border-radius:12px}.composer .primary,.reply .primary{width:auto;margin:0;min-height:48px}
/* Conversations remain the main action in the administrator view. */
.admin-app{height:100dvh;display:grid;grid-template-columns:330px minmax(0,1fr);max-width:1680px;margin:0 auto;border-inline:1px solid #745237;box-shadow:var(--shadow)}.inbox,.conversation{min-width:0;min-height:0;display:flex;flex-direction:column}.inbox{border-right:1px solid var(--line);background:#240e16;overflow-y:auto}.admin-brand{display:flex;align-items:center;gap:14px;padding:22px;background:linear-gradient(125deg,#561326,#2d0e19)}.admin-brand strong{display:block;font:25px/1.2 Georgia,serif;color:#ffe3a5}.admin-brand span{display:block;margin-top:7px;font-size:9px;letter-spacing:.17em;color:#d0ad7d}.brand-banner{display:block;width:calc(100% - 28px);height:auto;margin:4px 14px 14px;border:1px solid #a47a43;border-radius:10px}.side-head{padding:14px 20px;background:transparent}.side-head .who strong{font:600 14px/1.5 'Segoe UI',sans-serif;color:var(--ink)}.side-head .who span{font-size:11px}
.threads{flex:1;min-height:100px;overflow-y:auto;padding:12px 10px;scrollbar-width:thin;scrollbar-color:#745040 transparent}.threads>.empty{padding:24px 15px;font-size:13px}.thread-btn{width:100%;text-align:left;border:1px solid transparent;background:transparent;border-radius:12px;padding:14px 13px;display:grid;gap:6px;margin-bottom:5px}.thread-btn.active{background:linear-gradient(110deg,#68162b,#40141f);border-color:#bd9155;box-shadow:inset 3px 0 #e7be77}.thread-btn:hover{background-color:#431522;border-color:#9a6844}.thread-btn b{display:flex;justify-content:space-between;gap:8px;color:#f7e2c8;font-size:14px}.badge{min-width:8px;height:8px;margin-top:6px;border-radius:50%;background:#f0c26f}.preview{color:#cbb2a8;font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.brand-settings{margin:0 20px 18px;font-size:12px;color:#bba397}.brand-settings summary{cursor:pointer;padding:5px 0}.brand-row{display:flex;gap:7px;padding-top:12px}.brand-row input{padding:9px 10px;font-size:12px}.brand-row button{font-size:12px;padding:9px 10px}.conversation{background:#1c0c12}.conversation>.top{min-height:96px}.conversation>.claim-card{padding:14px 24px;max-height:32dvh;overflow-y:auto}#delivery-form{margin-top:12px}#delivery-dialog input{width:100%;margin-bottom:14px}#delivery-dialog .stamp{padding-right:26px}#delivery-dialog .primary{width:100%}#delivery-recipient{font-weight:600;color:var(--accent)}#delivery-form .hint{font-size:11px;margin:8px 0 0}.back{display:none}.hint,.meta{color:var(--muted)}
.push-panel{flex-shrink:0;padding:12px 24px;border-bottom:1px solid var(--line);background:#2b121c;max-height:40dvh;overflow-y:auto}.push-panel summary{cursor:pointer;color:#e7c58a;font-size:13px;font-weight:600;min-height:24px}.push-panel p,.push-panel .hint{font-size:12px}.push-panel form{max-width:600px}.push-panel input,.push-panel textarea{padding:9px 12px;margin-bottom:10px}.push-panel .primary{width:auto;margin:4px 0 0;font-size:12px}#push-send:disabled{cursor:not-allowed}#push-send[aria-busy=true]{cursor:wait}
dialog{width:min(440px,calc(100% - 32px));max-height:calc(100dvh - 40px);overflow:auto;border:1px solid #bd9253;border-radius:24px;padding:28px;color:var(--ink);background:radial-gradient(ellipse at 0 0,#741b31,transparent 70%),#280d17;box-shadow:0 32px 120px #000b}dialog::backdrop{background:#10050bbb;backdrop-filter:blur(6px)}dialog h2{font:32px/1.15 Georgia,serif;letter-spacing:-.03em;margin:8px 0 16px;color:#ffe1a1}dialog .hint{font-size:13px}dialog .ghost{width:100%}.close-dialog{position:absolute;top:14px;right:14px;width:40px;height:40px;border:1px solid #b78c5044;border-radius:50%;background:#220c1477;font-size:25px;line-height:1;color:#ecd5b7}#install-dialog{padding:30px 28px 24px}#install-dialog .stamp{padding-right:24px;margin-bottom:10px}#install-dialog h2{margin-bottom:12px}#install-description{margin:0 0 18px;white-space:pre-line;color:#dbc2b4}.install-avatar{display:block;border-radius:50%;margin-bottom:20px;object-fit:cover;border:1px solid #d2a662;box-shadow:0 0 0 5px #ebc77a12}
.install-steps{list-style:none;padding:0;margin:20px 0 14px;display:grid;gap:18px}.install-steps li{display:flex;align-items:flex-start;gap:12px}.step-number{width:28px;height:28px;flex-shrink:0;border-radius:50%;background:#69402b;color:#ffe0a4;text-align:center;line-height:28px;font-weight:700}.install-steps strong,.install-steps div>span{display:block}.install-steps div>span{margin-top:3px;color:var(--muted);font-size:13px}.install-steps svg{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:1.7;vertical-align:-4px}#ios-install-next{margin:16px 0 0}#push-client-status{margin:0 0 14px;font-size:13px;white-space:pre-line;color:#edcfb9}#push-client-status:empty{display:none}#install-extra{margin-top:18px;font-size:13px;color:#d2b8a7}#install-extra summary{cursor:pointer}#access-note{margin:10px 0 0;font-size:11px}#disable-push{display:block;margin:16px auto 0}#enable-push:disabled{cursor:default}#enable-push[aria-busy=true]{cursor:wait}
@media(min-width:1600px){.shell{margin-top:max(32px,calc((100dvh - 940px)/2))}}
@media(max-width:1000px){.shell{width:calc(100% - 32px);height:calc(100dvh - 32px);margin:16px auto;grid-template-columns:minmax(220px,31%) minmax(0,1fr)}.intro-copy{padding:26px 20px}.intro-copy h2{font-size:38px}.intro-copy h2 em{font-size:64px}.top{padding:16px}.who strong{font-size:21px}}
@media(max-width:800px){.shell{grid-template-columns:minmax(0,1fr);width:100%;height:100dvh;max-height:none;margin:0;border:0;border-radius:0}.lola-intro{display:none}.chat-pane{height:100%}.admin-app{grid-template-columns:minmax(0,1fr);border:0}body.admin.reading .inbox{display:none}body.admin:not(.reading) .conversation{display:none}.back{display:inline-flex;align-items:center;padding:9px 12px;font-size:12px}.brand-banner{max-width:390px;align-self:center}.conversation>.top{min-height:85px}.conversation>.claim-card{max-height:28dvh}.bubble{max-width:88%}.log,.messages{padding:18px 16px}.composer,.reply{padding:12px 14px;padding-bottom:calc(12px + env(safe-area-inset-bottom))}.claim-card,.conversation>.claim-card{padding:12px 16px}.push-panel{padding:12px 16px}}
@media(max-width:480px){.top{padding:16px 14px;gap:10px}.brand-avatar{width:42px;height:42px}.who strong{font-size:19px}.header-actions{flex-direction:column;gap:0}.header-actions .linkish{min-height:32px;padding:3px 9px;font-size:11px}.card{padding:28px}.bubble{font-size:14px;padding:11px 14px}.composer .primary,.reply .primary{padding:11px 13px;font-size:13px}#delivery-form input{width:100%;margin:0}#delivery-form .primary{width:100%}.claim-card p{font-size:11px}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important}}
.bubble a{color:#ffdc91;text-decoration:underline;text-underline-offset:3px}.bubble a:hover{color:#fff1cd}.bubble a:focus-visible{outline:2px solid #ffdc91;outline-offset:3px}